When you book your treatment, you will receive a confirmation email with a link to an intake form. Please fill out the form prior to your appointment. This will allow you to provide your information securely, at your convenience and ahead of time, in order to allow us to better understand you and make appropriate treatment considerations. 

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Please note that Kaili typically books 75 minutes for and initial osteopathic assessment + treatment. Follow up treatments are typically 60 minutes in duration. Please click here to find our fee schedule below. 

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Wearing comfortable clothing is strongly advised, as you will remain clothed for this treatment and may be required to move freely as part of the assessment and/ or treatment. 

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For anyone looking to coordinate care with Dr. Jeff, please note he is currently in the office Mondays, Wednesdays and Fridays from 8:00-12:30 & 2:00-5:30 and Tuesday afternoons from 3:00-5:30.

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If you are new to our clinic, please note that parking is located at the back of our building, and can be accessed from Hume Street.

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We accept all major forms of payment, including cash, debit, Visa and Mastercard. A receipt will be issued and may be submitted to third party insurance companies for reimbursement or can be used for a tax purposes. 

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We require 24 hours notice for all schedule changes to avoid any charges to your account, unless otherwise stated. Missed appointments are subject to the full fee. Please text, call, email or hop online to notify us as soon as possible in the event you need to reschedule or cancel a treatment. We appreciate it!